FAQs Eplan Education for Classrooms

Comprehensible responses to frequently asked questions

eplan-education-for-classrooms

Frequently asked questions

Please also note the information in the installation and registration instructions. If you have any other questions, please send an email to education@eplan.de.

1. Use and purchase of Eplan Education

I would like to use Eplan software for teaching and training purposes. To what extent is this possible?

Eplan Education for Classrooms is available to teachers and trainers for non-commercial teaching in educational institutions. 

I am interested in using Eplan Education. What do I need to do?

If you are interested in using Eplan Education, please contact education@eplan.de or fill out our contact form

Can Eplan Education student licences also be installed on a company or school computer?

No, this is not permitted. For non-commercial teaching in educational institutions, the Eplan Education for Classrooms version is available for teachers and trainers. 

Can I download and use a student licence as a teacher?

No, the use of student licences in the school or university environment is not intended. For this purpose, we provide you with the Eplan Education for Classrooms version free of charge or for a small service fee.

This offers you a range of exclusive benefits, including
 

  • Training for the lecturer included 
  • Help with the installation 
  • Access to support via hotline and email 
  • No time limit on the licence 
  • Access to teaching materials 

Are there training courses for teachers or lecturers?

Yes, we offer basic training courses at various locations and online. When you order an Eplan Education licence package, you will receive a free five-day basic training course for one of our instructors.

Please contact the Eplan Training Academy to find out more about our offer and dates. 

Where can I find teaching materials?

We provide lecturers with a range of free eLearning modules. You can use these to prepare and conduct lessons and examinations.   

We are also happy to provide you with a manual to help you integrate topics and exercises into your lessons in the best possible way. As an Eplan Education customer, you can simply download them.
 

Who can help me with the installation?

When purchasing Eplan Education for Classrooms licences, one day of installation service by our technical consultants is included. 

Who can I contact if I have problems with the software?

As Eplan Education customers, educational institutes and training companies have access to our technical support via hotline or e-mail.

2. Technical questions

Can projects created with Eplan Education be opened with Eplan Professional (e.g. Eplan Electric P8)?

No, Eplan Education has its own data format. The data is not compatible with each other. 

How can Eplan Education users access the Eplan Data Portal?

Access to the Eplan Data Portal is possible for users of the Education versions. You can freely choose your user name and password. Similar to a forum, the user name must be unique. Instructions for use can be found in the help section of the Eplan Data Portal. 

My installation is missing the master data (templates, symbols...)

  • Please go to Utilities > Master data > Synchronise system master data in the menu.
  • Confirm the query with [Yes].
  • You can select multiple sources at the top right.
  • Select the options one after the other, mark all displayed elements in the right-hand window (Ctrl+a) and transfer everything with the blue arrow to the left.
  • Repeat this for all available sources.
  • The master data (templates, forms, etc.) are then available to you.

The error message "Class not registered" appears at startup

  • Reinstall the "Eplan Client Service" (this may need to be uninstalled first via the Control Panel > "Programs and Functions"). 
  • You will find the setup in the downloaded installation data in the "Licence Client (x64)" directory. 
  • Then check in Control Panel > Administration > Services whether the "Eplan Client Service" service is running. 
  • Please also delete the old licence file located on the client in the folder "C:\Users\Public\EPLAN\Common" or move it out of the folder. 
  • Afterwards, please carry out the activation of the Education again at startup. 

Do my pupils or students have to use the same version of the Eplan Education software as in the classroom?

Yes, if you want to exchange projects with each other, you must both use the same version.

This is necessary, for example, when you prepare an assignment and distribute it to your pupils or students. This also applies if you want to check or work on homework, exercises and final assignments.

Our software is always downward compatible. This means that a newer version can also be used to open projects that were created in an older version. However, when this project is opened, the project is converted to the new version and saved accordingly. Please note that a reverse conversion is then no longer possible.

3. Pupils and students

Can my pupils or students continue to work on their projects at home?

Yes, we provide the free Eplan Education for Students software for pupils and students, which can be downloaded here. You will need to register with us during the installation process.

For support, we offer video instructions and installation instructions in PDF format here.
 

Is Eplan Education for Classrooms compatible with Eplan Education for Students?

Yes, the two product variants are fully compatible with each other.

Please note, however, that the student licences are limited to 40 circuit diagram pages. Therefore, larger projects cannot be opened. The classroom licences are unlimited.

My pupils or students are having problems registering. How can I help them?

Our video guide for users of Eplan Education for Students takes you step by step through the installation and registration process.
 

Is it possible to offer my students or pupils Eplan certification?

If you are interested in certifications, please contact our independent certification partner via email: contact@eplan-certified.com.